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Book a phone call

Let our home move team call you at a convenient time to discuss your water and council tax set up. Experience a seamless take over, our experts can guide you through the process and arrange all your essential services allowing you to focus on the fun parts of moving.

Need to speak to someone sooner? No problem!
Call our team on 01403 216133.

100% UK based customer care
90sec response time.

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Your Details
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Moving house or changing providers? We are here for you!

 Quick and easy online check-out platform

We understand that dealing with home utilities can be daunting and frustrating. That’s why we’ve custom-built a quick and efficient water and council tax portal just for you.

 All utilities in one go

Experience the seamless setup of all your utilities in just a few simple steps. Whether it’s energy, broadband, or entertainment, we’ve got you covered with expert assistance every step of the way.

 Working with trusted providers

We always want our customers to receive top-quality service, therefore we only work with the most reliable UK suppliers.

 Our home move team is here for you

If you need any assistance setting up you utilities, our 100% UK based home move team is here to help. Speak with a real person in less than 90 seconds.

move with us

Home Telecom moving process

vs do it yourself

Dog wearing a monocle.

Have you heard you can get a whole month FREE broadband?

Enjoy the perks!
Thank you for choosing us, to show you how much this means to us, we’re thrilled to offer you one month FREE broadband! Simply set up your broadband with us, and for each additional service you add— energy, SIMs, or entertainment—you’ll receive an extra month for FREE.

Council Tax and Water FAQ

How do I set up my council tax and water?

We have created a unique digital journey that allows you to set up or take over all your household utilities in one go, including council tax and water. The process is quick and easy, enabling you to complete the required services for your property. Alternatively, you can book a call, and one of our advisers will contact you to guide you through this fast, easy, and completely free-of-charge process.

How do I set up my energy?

We have developed a quick and easy way to set up your home energy, whether it’s gas, electricity, or both. Our service offers a range of fixed and variable plans tailored to suit your property type. We work closely with our trusted partner, Rebel Energy, a supplier of green, sustainable energy. Once you complete the simple online form, your details will be securely transferred to Rebel Energy, who will take care of the connection process, ensuring a smooth and hassle-free setup.

How do I set up my broadband?

Setting up broadband has never been simpler! With our UK-wide postcode checker, you can quickly discover the best packages available for your address. We offer a variety of broadband plans tailored to your household needs, from basic connections for occasional users to superfast full fibre, perfect for large households, gaming, working from home, or streaming. Partnering with leading brands like BT Wholesale, TalkTalk, and Virgin ensures broad coverage, while our 100% UK-based customer service team is always ready to assist with any queries. Curious about your potential speed?

Click here to check in seconds—no obligations, just fast and reliable connection options!

Do I get a discount if I set up multiple services with Home Telecom?

Yes, you absolutely do! With every additional to broadband set up through us, you receive an entire month of free internet connection. Please note that this offer does not apply to Council Tax or Water setup services.

Who are “I am moving” and why I’m receiving an e-mail from them?

“I Am Moving” is one of our trusted partners and a UK-based online service that simplifies the process of notifying organisations about a change of address. The platform allows users to update their address details across multiple organisations with a single submission, saving time and effort. In addition, the service offers features like stopping junk mail and helping users find better utility deals for their new homes. It has been trusted by millions of users and provides a secure, efficient way to manage address updates during a move.

Why I have no or limited options for council tax and water suppliers?

In the UK, Council Tax is determined by the local council in your area based on your property’s assigned tax band, which reflects its value as of 1991 (in England and Scotland). Tax rates vary by region depending on public service funding needs. For water supply, the provider is predetermined by your location, and charges are based either on a metered system (usage-based) or the property’s rateable value. You cannot choose your water provider, as each area is served by a designated company, such as Thames Water or Severn Trent Water.

After filling out the form, is there any additional action required on my part to ensure that my council tax and water services are set up?

After completing our Council Tax and water form, you’ll receive a confirmation email from our trusted partner, “I Am Moving,” confirming your setup. To ensure uninterrupted service and a smooth transition, you’ll need to arrange a direct debit directly with your chosen Council Tax and water providers.