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Energy

    Broadband

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        Your Order Summary

        Energy

          Broadband

            Entertainment

              What our customers say about us? 

              by Zoe Kotoula

              Matt was great to talk to and super…

              Matt was great to talk to and super helpful. Made sorting out broadband very enjoyable!

              Matt - Home Telecom Sales Executive

              by Gary Ings

              The sales person was such an lovely…

              The sales person was such an lovely friendly chap. My best ever telephone contract experience. A credit to your company.

              Laura and Sasha - Home Telecom Marketing manager and CSO

              by Holly

              Good experience!

              It was very easy to set up the contract I wanted, and I had a lovely conversation and quick, clear service from Jermaine – thank you.

              Jermaine, Denver & Adam - 
Home Telecom Customer Service Advisers & Customer Experience Adviser


              by Genefa

              I spoke to a lovely gentleman named…

              I spoke to a lovely gentleman named Kebbis who helped me set up council tax and water bill which makes my move to my new apartment much smoother. He spoke to me very kindly and explained how the process works.

              David & Kebbis - 
Home Telecom Telecoms Sales Specialist & Telesales Agent

              by Shannon Quinn

              Used the LIVE chat too sort something…

              Used the LIVE chat too sort something with my account. Service was quick and my issue was sorted in a timely manner. Woody was fantastic and really made the whole process simple and quick.

              Woody & Norbert - 
Home Telecom Senior Support SLA Lead & Junior Technical Support

              by Adam Chapman

              Excellent customer service

              Very grateful for the call today, it’s put my mind at ease with my upcoming move to a new address. The call assistant (sorry, I don’t remember his name!) was reassuring and explained clearly my situation with the bills, helping me to get set up and feel secured knowing that internet will be available on my move in date as well as helping me to calculate the monthly outgoings. Excellent customer service!

              Lewis - Home Telecom Senior Sales Executive

              by Mona

              I would like to give a massive thank…

              I would like to give a massive thank you to Russell and Vince in the technical support team for being understanding and so very helpful. I had issues where my internet was not getting the speed I am paying for and both of those great gentlemen went above and beyond to help…

              Russel & Vince - 
Home Telecom First Line Support Manager & Support Manager

              by Jess Campbell

              Excellent customer service

              Jayde in customer care super helpful
              Spoke to Jayde at customer care in regards to the bag to send my router back not arriving at my address. She was so helpful and friendly and really made it so much easier to sort

              Jade - Home Telecom Customer Care Adviser

              by Robert Waterhouse

              As a new customer

              Very grateful for the call today, it’s put my As a new customer, I was initially rather concerned when I began to experience intermittent faults with my internet connection. However, the customer support I received was both quick and reliable, leading to a successful outcome. Their communications, both via email and telephone, were very good and always helpful.

              Jane - Home Telecom Customer Experience Manager